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ISTRA D.M.C. d.o.o.
Jadranska 66
52470 Umag
T: 052/719 125

OIB 91825575551
MBS 040036443
MB: 3530124

Founder: Plava Laguna d.d. Rade Končara 12, HR - 52440 Poreč

Director: Arlen Brozić

Registered in the Court Register of the Commercial Court in Pazin under No. 040036443

Bank: Istarska kreditna banka d.d. Umag IBAN: HR4323800061140009641,SWIFT/BIC: ZABAHR2X



In accordance with Article 10, paragraph 1 and 6 of the Consumers Protection Act (OG 41/14, 110/15 and 14/19) we hereby notify our guests that any complaints regarding the quality of our services may be submitted in writing through the post or electronic mail using the addresses being set forth below:
Address: ISTRA D.M.C. d.o.o., Jadranska 66, 52470 Umag, Republic of Croatia
E: info@croatiaopen.hr

It is mandatory in your complaint to mention your name, surname, and contact for the reply. We shall provide you with the written answer to your complaint latest within 15 days as of the date we received your complaint, meaning precisely to the address being provided to us as your contact, i.e. address throughout which we received your complaint.